Privacy Policy
Last updated: 16 July 2026.
NorthSaddle Hospitality Inc. ("NorthSaddle", "we", "us") respects your privacy. This policy explains what personal information we collect through this website and our hotel services, how we use it, and the rights you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL) and, where it applies, Quebec’s Law 25.
Information we collect
- Contact details you give us, such as your name, email address and phone number when you send an enquiry or make a booking request.
- Booking preferences you share, such as dates, room type and any special requests.
- Basic technical information your browser sends when you visit, such as your device type and pages viewed, used to keep the site working and secure.
Why we use it
- To respond to your enquiries and manage your booking requests.
- To provide and improve our hotel, dining, events and guest services.
- To send you offers and news by email, but only if you have asked us to.
- To meet our legal and record-keeping obligations.
Consent and email (CASL)
We only send marketing emails to people who have given clear, express consent. Every marketing email includes an easy way to unsubscribe, and you can withdraw your consent at any time by contacting us.
Sharing and storage
We do not sell your personal information. We share it only with trusted service providers who help us run the hotel and this website, and only as needed. Some providers may store data outside Canada, in which case your information is protected by comparable safeguards.
Your rights
You may ask to see the personal information we hold about you and request that we correct anything that is inaccurate. To make a request, contact us using the details below. If you have a concern you feel we have not resolved, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Keeping your information secure
We take reasonable steps to protect personal information against loss, misuse and unauthorised access. If a breach ever occurs that poses a real risk of harm, we will notify affected individuals and the appropriate authorities as required by law.
Contact
NorthSaddle Hospitality Inc., 93 Albert Street, Winnipeg, MB R3B 1G4. Email: [email protected] · Phone: +1 (204) 815-4460.